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Jan Norman on Small Business ~ News and practical tips for and by Orange County small business owners

Best places to work list includes O.C. companies

March 3rd, 2008, 5:00 am · 30 Comments · posted by Jan Norman, small-business columnist

The list of best places to work in California includes two Orange County companies, according to Employers Group, a California human resource management association. Three other Orange County companies were honored.employers-group-logo.gif

First place winners, chosen from more than 400 nominees statewide, are:

  • Small businesses (50-99 employees): Motorcycle Industry Council, Irvine
  • Medium-sized businesses (100-499): Lockheed Federal Credit Union, Los Angeles County
  • Large businesses (500+): Cox Communications, Rancho Santa Margarita
  • Growing businesses (25-49 employees): MortgageIT, San Diego County

However, according to The Mortgage Lender, MortgageIT has closed most of its offices.

Click here for more details about why each company was chosen.

“These winners are champions for the California employment market,” says Mark Wilbur, Employers Group’s president and chief executive. “Employers everywhere are becoming increasingly competitive for the best workers, and this program was conceived as an opportunity for California businesses to show they have what it takes to attract and retain the high quality, trained employees they need to fuel their growth. The winners exemplify the best in our state.”

The complete list, by size, of best places to work, according to Employers Group, are:

SMALL (50-99 employees)

  1. Motorcycle Industry Council, Irvine
  2. Western Pump, San Diego County
  3. GLOVIS America, Inc., Costa Mesa
  4. Aspen Medical Products, Irvine
  5. The Olivenhain Municipal Water District, San Diego County

Honorable Mention:

Fandango, Inc., Los Angeles County

MEDIUM (100-499 employees)

  1. Lockheed Federal Credit Union, Los Angeles County
  2. Seacrest Village Retirement Communities, San Diego County
  3. Mitchell Silberberg & Knupp LLC, Los Angeles County
  4. Nicholas-Applegate Capital Management, San Diego County
  5. Provide Commerce, San Diego County

Honorable Mention:

Altura Credit Union, Inland Empire and Bay Federal Credit Union, San Francisco Bay area

GROWING (25-49 employees)

  1. MortgageIT, San Diego County
  2. Sequoia Communications, San Diego County
  3. Veterinary Cancer Group, Orange County,Tustin
  4. Peartrees Catering, Inc., San Diego County
  5. Materia, Inc., Los Angeles County

LARGE (500+ employees)

  1. Cox Communications, Orange County
  2. Bingham McCutchen LLP, Statewide offices
  3. Amylin Pharmaceuticals, Inc., San Diego County
  4. Palomar Pomerado Health, San Diego County
  5. Sun Microsystems, Inc. , San Francisco Bay area

Honorable Mention:

PFF Bank and Trust, Inland Empire

The list was compiled through a two-part evaluation process that measured 125 different criteria. Finalists were determined by scores from an initial assessment, together with their scores from an employee satisfaction survey. Assessment dimensions included work-life balance; employee voice and workplace culture; community involvement; employee turnover; pay practices; benefits; perks and incentives; training and opportunity for advancement, and diversity.

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Posted in: AwardsEmployees
 
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 30 Comments

  • jstei says:

    Cox is one of the best? The company with the most disgruntled employees’ with the WORST customer service? The only reason why they have so many customers is that they essentially have a monopoly on the market. Just try to call their customer service and get an answer to a question or get a problem fixed. Maybe the employees are paid too well to care about customer service?

  • hwood says:

    YOU HAVE GOT TO BE KIDDING THIS ARTICLE LOST ALL ITS CREDIBILITY WHEN U MENTION
    MORTGAGE IT IS NO LONGER AROUND
    LOLLLLLLLL

    ASK THOSES PEOPLE THAT WORKED THERE WHAT THEY HAVE TO SAY ABOUT THERE EMPLOYER.THIS ARTICLE U HAVE WRITTEN IS A JOKE

    I SUGGEST IN THE FUTURE SOMEONE PROOF READ WHAT U PUT IN PRINT AND PUBLISH

  • Chris says:

    It looks like this “press release” or “article” was made up to attract website visitors but had no research involved at all in the writing of it.. In SEO people do it all the time to create “hype” to get attention on a website that normally has no visitors.

    Employers group is a joke, and this is typical of the ocregister to not check its sources before posting information on its website.

  • Sarah says:

    MortgageIT is the absolute worst place to work!!!!! They tell you all these lies that their offices won’t close and look what happens. Almost every single office has closed now. It had the worst management team for the Irvine office…which is most of the reason why all the sub prime offices went under.

  • infwego says:

    jstei, it sounds to me like you might be one of those disgruntled employees… Don’t be mad that you cannot work there anymore and be part of their family. I’m sure you can get a job with Dish Network. Oh ya, and the Monopoly thing, Cox is not able to have any kind of Monopoly because they have boundaries that were put in place by our government many years ago before Cox even came around Orange County. Those boundaries are shared by Time Warner and Adelphia. As far as customer service goes, I don’t ever seem to have any problem getting a hold of someone to fix my problem or at least point me in the right direction. In fact, I have actually seen Cox employees first hand fix a problem of mine that actually had nothing to do with their service and was actually my equipment causing the issue and guess what, they didn’t even see a reason why they should charge me for taking up their time. So, as a loyal Cox Customer and person uses every one of there products and has since they took over after Dimension Cable, I think they do a great job at taking care of there customers and their employees (They always seem so darn happy, the company must be doing something right).

  • jonathan says:

    I think you forgot to include the OC Register! Where only someone as incompetent as yourself could possible ever hope to become a reporter! LOL

  • WTH says:

    I dont understand this article. First they say the best places to work include 2 OC companies, Then when they list the companies by size, there are actually 4 OC companies. So is it 2 or 4? Geez. Either way that’s not good for OC to only have 2 or 4 companies to make the list.

    BTW… Cox Communications is by definition a monopoly (not really even an oligopoly). Just like Time Warner is a monopoly. I have TW and there are no other cable companies that servie my region. If I want cable access then I am pretty much forced to sign with TW.

  • Mick says:

    I think you’re all just bitter employees who wouldn’t be happy anyplace.

  • Toledo says:

    EMPLOYERS GROUP IS A JOKE ALRIGHT AND THE BIGGEST LIARS OUT THERE. MARK WILBUR THE NEW CEO IS A JOKE!

  • Jeff says:

    I would like to nominate Park Place Funding in Small Bussiness group. The employees and customers give great marks for the bussiness and management.

  • Who cares says:

    Cox has been the best as far as customer service of the 10 years i have used them. ATT that is the customer service nightmare. Will never use ATT or B of A.

  • Vikki says:

    Cox Communications is by far the company with the worst customer service I have ever experienced. Weird article. Now I can’t believe a word of it.

  • Yoyo says:

    Just on the Cox thing, I will have to say, that since I’ve moved from Irvine to Long Beach, I miss cox dearly. Charter Communications totally blows in customer service, techs, etc. I would have to say that Cox is a pretty decently run operation from my experience.

  • ThatsTheAnswer says:

    Of course MortgageIT is one of the best places to work!
    They went over there, and asked “Is anyone here unhappy?”
    Getting no response, the company got a 100% rating!
    The echo should have been a clue.

  • doug says:

    As a retired GM, it looks to me, within all employers, H.R., human resource, C.S., customer service, CEO’s, etc., need a reevaluation of structure. When customer service becomes antiquatedly obsolete because of poor training, lack of compassion, inability to listen, unresolved issues, business opportunities begin to structurally fail.

    It is customer service that is spread mouth to mouth, family to family, house to house. It is this service that makes a corporation successful or sends it into a tail spin of failure. Does ENRON ring a bell…?

    Stock holders…be aware of human resources and of customer service when you invest. Challenge, ask questions, seek realistic answers, not glossed over pre-arranged presentations. This is a RED FLAG people.

    Seek, and ye shall find the truth…if you don’t, you never will…

    yaqui1

  • K.D. says:

    Anybody that says Cox blows blows Cox. (I know, creative…) Yeah, they do have a monopoly, just like every other cable company in their respective region, but I have had the luxury (?) of living in both Time Warner & Adelphia regions. By comparison, Cox is superior. Well…at least MINE is…

  • Sebastian says:

    This is a press release!!!! Not really an objective survey. It’s designed to drum up business for the mentioned company. What a joke.

  • Jessica says:

    The survey, I am sure, was done on various factors of what makes an employer a good employer to it’s employees, rather than on it’s perception by it’s customers. Every company/business has a negative and positive perception base by people that it serves. Cable systems only service one area per company as the companies have to maintain and own their own wiring. there are other alternatives if one were savvy and did their research if satisfaction is lacking with one provider. Cox, which is the provider in my area, I see to be a forward thinking and socially responsible company. I can see it and hear it through the employees that I have talked to. They feel a responsibility to their community and it shows in the service that they try to provide. I think they have won a few JD Powers awards for it too. Someone that works there told me that the majority of their employees are customers too and they try to live by the golden rule for the service that they give.

  • skye holyfield says:

    Cox has great customer service!

  • winniethepooh says:

    To anyone who read the Orange County Register, it should be obvious that, to them, the world does not exist outside the beloved boundaries of that so very often mentioned county. If, perchance,they should begin to be a real newspaper and recognize the areas that surround them, they may become a real newspaper. If not, I fear that the rag that devotes a front page story to a female tattoo artist covered with samples of her own art will die a slow and painful death.

  • DM says:

    With all of the negativity and pessimism in today’s media in regards to the overall economy, it is nice to see a positive article. Many of you question its credibility, maybe with good reason but either way I was happy to see optimism in a headline as opposed to the, “Doom and Gloom” content of most.

  • monica says:

    who cares…i agree wholeheartedly with you…no b of a…….cox is alright for the most part….i use to have time warner and that was horrible….

  • jstei says:

    infuego
    Are you kidding, no I actually have a real job. You must be the cox insider trying to trump them up. I had them come out to my house, say the phone cable was broken, refuse to stay while I had our builder show them that no, they were just too dumb to look in the right place and then take 3 days to come back to hook it up. In the meantime I spoke to every single unhelpful, uneducated customer service rep who acted like a govt employee, not one who works for Cox.
    p.s infuego, you should learn how to spell- its “their employees”. Insults dont mean much coming from someone who can’t even spell them.
    regarding the monopoly issue, they actually do have an effective monopoly on the new building market. If you want to go elsewhere- say AT&T you have to pay to re-wire your entire house.

  • hwood says:

    TO JAN NORMAN

    I SUGGEST LOOKING FOR ANOTHER WRITING JOB

    I SUGGEST TO QUIT YOUR DAY JOB ASAP

    THIS ARTICLE IS USELESS AND WORTHLESS

    WHO IS THE EDITOR FOR THE OC REGISTER

    HE SHOULD BE FIRED TO ALLOW THIS KIND OF
    NONSENSE

  • Nacos says:

    The best place to work for, is??

    The County.

  • Tod says:

    I’ve quit at least 4 of the companies listed above because they expected me to do non-job duties without extra pay. Not my loss, I now own my own company and start my workers at $39 an hour

  • sd says:

    ASPEN MEDICAL PRODUCTS (listed as #4 in the small companies) really IS the BEST PLACE TO WORK!!!

  • Bill says:

    To Doug and Tod

    Although not a GM I have been a manager for several years both on the Care and Sales side for a large company and I agree with Doug that many employers are failing to offer proper training, do not listen well and their compassion is limited to telling people they should be just glad to have a job. I have seen and been able to coach excellent performers who know how to work hard and smart only to see the company kill empowerment, morale, and financial reward.
    My hat is off to Tod who seems to have experienced some of the same and if he is starting people at $39.00 an hour he sounds like someone I would work my backside off for and hope he spots my resume on-line one day soon.

  • pelon says:

    Has anyone out there heard of the dish network, directv and other satellite providers?
    Those ere the competitors for cox on the video side.
    On the data side there is dsl provided by the phone companies, so where is the monopoly?
    The phone companies have chosen for many years not to compete directly with the cable companies.
    Not until lately they decided it was time to upgrade their old copper lines some of them dating to at least the 1930’s, they call one of them u-verse but they are just using the same copper lines and it is not worth the effort.
    The other one is fios they use fiber optics to deliver their products, this is something that cox has been doing for many years already.
    I tried fios and it took them 3 days to get it to work and even then it never worked the way they assured me it would. So I went back to cox.
    In my opinion COX is the better service provider out there…