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Jan Norman on Small Business ~ News and practical tips for and by Orange County small business owners

Build a grateful workplace

November 26th, 2009, 1:00 pm by Jan Norman, small-business columnist

Almost two-thirds of U.S. workers say they don’t feel appreciated at work, according to a recent Gallup Poll.

thanksgiving“When you feel that your boss doesn’t fully value your work, you start to care a little less,” says Liz Jazwiec, author of Eat That Cookie!: Make Workplace Positivity Pay Off. “And when the majority of the people in a workplace feel this way, the overall environment is hugely impacted. Productivity decreases, turnover increases and it can become very difficult to stay afloat, especially in a tough economy.”

Most workers may not feel valued, but a majority (53%) of Americans say they’re more thankful this Thanksgiving  than last year, reports Rasmussen Reports, which conducts regular telephone interviews.

It’s such a common issue that a trio of entrepreneurs in the Bay Area have created a web site, Thanked You, has to provide a free service to help people say thank you more often. The thank yous are anonymous, the site explains.

“We think it’s a good thing year round but decided t launch it now because people are thinking ‘thanks’ a little bit more this time of year,” explains co-founder Ryan Flaherty.

Jazwiec says that workplaces where people value gratitude and graciousness are obvious. Read the rest of this entry »

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Chicken buys turkey dinner for O.C. needy

November 26th, 2009, 6:00 am by Jan Norman, small-business columnist

Remember the HappyHourCard guys offering to dress up in a chicken suit to visit companies in an effort to raise happyhourcard-chickenmoney to feed Orange County’s poor and hungry on Thanksgiving?

They raised enough to serve turkey and all the trimmings to more than 1,000 families, reports partner and one of the “chickens” Nick Crane.

Among the O.C. companies whose employees contributed to the Turkey Drive are  MSC software, Rutan & Tucker, Ernst & Young, Realty Trac, Prospect Mortgage, Innovage, OptionEase, Knobbe Martens Olsen & Bear, Bandcon, Vacation Resorts International, Irvine Electronics, and Toscana Apartments.

Click here to read the original post.

The contributions plus gift certificates was donated to SPIN Orange County

Now HappyHourCard has moved on to the next fund raiser. For every $20 HappyHourCard gift bag sole, the firm will give a new toy, valued at $25, to a needy Orange County child. Each contributor will receive a gift bag with more than $200 in goodies including a year membership in HappyHourCard, VIP passes to the Improv comedy club and restaurant gift certificate.

“HappyHourCard has come up with a win-win solution to help children in need and benefit the contributor this holiday season,” Crane says.

To participate, contact Crane at nickc@happyhourcard.com or call 949-612-3806.

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O.C. attorney’s ode to Thanksgiving

November 26th, 2009, 1:00 am by Jan Norman, small-business columnist

Irvine attorney Michael P. Ridley is well known for representing entrepreneurial companies, small business investment companies, venture capital and private equity funds. But he’s also developing a reputation as a poet.

Here is his offering for Thanksgiving 2009.

Michael P. Ridley

Michael P. Ridley

Some Thanksgivings when the nation is way ahead of Friday black,
Dollars flowing and the cash registers chimes do not lack,
So easy to surround with the Thanksgiving portrait of dollars baste,
Family and friends waiting for the never ending taste

Of the bounties of a never ending, always expanding fruitful earth,  With caloric dances and appreciation in full on birth.
Grateful is so easy when it’s a chorus of seconds and thirds,
Only weighty concern is too many leftovers from such a massive bird,
And whether there will be enough time to relax and digest,
The last mincemeat pie and still put the dishes and kitchen to rest. Read the rest of this entry »

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Affordability is workers’ top health reform priority

November 25th, 2009, 12:00 pm by Jan Norman, small-business columnist

Health coverage that is affordable is the top priority cited by people across the political spectrum for any reform of the U.S. health care system, according to an ongoing survey by Kaiser Family Foundation.

Democrats, Republicans and independents all rank the availability of affordable health insurance plans in their top three priorities.

Here are the overall rating for various priorities for any reform (click on image for a larger view):

Source: Kaiser Family Foundation

Source: Kaiser Family Foundation

Republicans and independents also rank “not adding to the country’s budget deficit” in the top three goals. Democrats give higher priority to “providing enough government financial  help so as many uninsured people as possible can get health insurance.”

Those supportive of health reform are most likely to cite access to care and high cost for consumers as reasons.

Those opposed mention most often costs to taxpayers, other government priorities and opposition to the government running the nation’s health care system.

Click here to read more details of KFF’s tracking poll. The foundation, based in Menlo Park, focuses on producing information and analysis of health issues.

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Surf industry giant buys O.C. online retailer

November 25th, 2009, 9:00 am by Jan Norman, small-business columnist

Billabong USA in Irvine has acquired Swell.com, a San Clemente online retailer, according to Gold Coast, in order to boost its online sales.

Billabong USA is a division of the Australian creator of clothing for the surf, skateboard and snowboard markets.

billabong-logoTerms of the deal were not disclosed, although Billabong described it as not material to the company whose 2008-2009 revenues were $1.7 billion.

The acquisition will boost Billabong’s growing online presence, according to Paul Naude, general manager for North America.

Swell.com, launched in 1999 by surf enthusiast Jeffrey A. Berg and Nicholas Nathanson, sells Billabong and other brands.

“The Internet plays a significant role in the recreational habits of the youth market, so it is important for our group to ensure we provide them with a premium brand experience when shopping online,” Naude said.  “We look forward to … further developing (Swell.com) as a showcase online platform for the U.S. boardsports industry.”

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Workplace stress? Yes! survey says

November 25th, 2009, 6:00 am by Jan Norman, small-business columnist

frightened-guy-560

U.S. workers are significantly more stressed now than they were two years ago,  big companies are more stressful than  small businesses, according to a survey of 11,000 companies worldwide by Regus Group, which provides meeting rooms and virtual offices.

We Americans tend to think we have a corner on the high-stress lifestyle, but stress levels are up around the globe, Regus reports. In the U.S., 58% of workers say the stress levels have skyrocketed, about the same percentage as in 14 other countries.

What is your workplace like?

Is your workplace more stressful than in 2007?
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The causes of elevated stress in the U.S. workplace are:

  • 39.1% Increased focus on profitability
  • 38.1% Risk of unemployment or business failure
  • 25.8% Pressure from customers for better service
  • 24.4% Lack of administrative support
  • 20.0% Increased focus on quarterly sales
  • 12.4% Loss of good staff
  • 10.1% Aggressive competition from colleagues

The small business vs. big company divide is significant. Half of small-business workers report increasing stress since 2007 compared to 70%  at big companies.

Regus speculates that the stress relates to the potential for getting laid off. Large companies eliminate more jobs than small ones. If you’re the only one who can run a vital software program, that’s job security. But big companies tend to have several people who can do each task.

The national differences in causes of stress are interesting. Six other countries report more stress from increased focus on profitability: a whopping 45% in India, 42% in China and 40.5% in Spain.

The UK leads in the category of fear of losing a job, 43.7%. And Mexico’s workers most feel the pressure to improve service, 34.4%

“Stress in the workforce can provide companies with significant challenges: Management and work productivity can be seriously impaired, motivation levels may be damaged and conflict between colleagues can undermine professionalism,” says Guillermo Rotman, CEO of Regus Group Americas.

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IRS expands tax writeoffs for recession losses

November 24th, 2009, 12:00 pm by Jan Norman, small-business columnist

Almost any business that has lost money since Jan. 1, 2008, can apply that loss to federal tax returns for the past five years, under a new Internal Revenue Service procedure.

The change could mean a tax refund for these struggling businesses.

Previously, the loss applied only to small businesses. But the Worker, Homeownership and Business Assistance Act of 2009 extended what is called the “loss carryback option” to any taxpayer with business losses except those that received payments under the Troubled Asset Relief Program.

The business can apply a net operating loss for a period of three to five years. It can carry back a loss from operations for four or five years. That action can offset taxable income in those years.

The procedure applies to losses from Jan. 1, 2008 through Dec. 31, 2009. You should talk to your tax adviser about the procedure and whether to move some spending into 2009 to have a loss this year instead of in 2010.

Click here to read the new IRS procedure.

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O.C. surf companies give $141,000 to protect oceans

November 24th, 2009, 6:00 am by Jan Norman, small-business columnist

Some of the best-known names in the surf industry have contributed $141,151 to an initiative to protect the ocean and project-blue-logobeaches.

The initiative, launched in late 2007, is called Project BLUE, and the money goes to the Surfrider Foundation. The contribution was recently made based on 2008 sales.

Billabong board shorts

Billabong board shorts

Surfing brands including Billabong, DAKINE, Electric, Famous Wax, Nixon, O’Neill and Reef have agreed to contribute a portion of sales from certain products to Project BLUE. The amount and the number of products varies with each company.  About $2 per product is contributed.

In all, about 10 to 15 products contribute to Project BLUE including O’Neill T-shirts and Billibong board shorts. Nixon initially gave proceeds from one watch but now has four in the project.

Project BLUE was conceived by youth marketing consulting firm blue-oneill-black-shirtPropaganda Headquarters in Laguna Beach.

It’s an example of cause-related marketing that uses conscious shopping as a way to raise money for charity.

“Supporting a cause without getting something in return can be hard for some people to grasp,” said Kim Desai, Propaganda’s managing director and Project BLUE’s day-to-day leader. “With Project BLUE we’re giving surfers and beach lovers an easy way to support the ocean simply through purchasing items they already need and use.”

The effort tapped the resources of well-known surf brands in order to attract consumers who use and care about the ocean and beaches, Desai said.

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Will you pay tax for online purchases?

November 23rd, 2009, 12:00 pm by Jan Norman, small-business columnist

Californians who buy gifts from online merchants in other states are supposed to report and pay use tax (same as sales shop-online-small1tax) on those purchases, the State Board of Equalization says.

The reminder is obviously timed as shoppers prepare for Black Friday (day after Thanksgiving) and Cyber Monday (Monday after Thanksgiving) two big sales day of the year.

Tell us what you will do then read on:

Will you pay the tax on out-of-state purchases
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For in-state purchases, California relies on businesses to collect the sales tax (8.75% in all Orange County cities except La Habra where it’s 9.25%).

In fact the Board of Equalization is in the midst of a three-year campaign to catch retailers that don’t have proper sellers permits and haven’t been collecting and forwarding to the cash-strapped state coffers sales tax on stuff they sell.

But technically, the buyer owes the tax and is supposed to send a check for tax if the retailer doesn’t and that, of course, includes out-of-state retailers.

Here’s the Board of Equalization’s reminder:

Sales of many seasonal items, such as Christmas trees and firewood, are taxable. In addition, purchases of many holiday items, such as holiday cards and books, are taxable even when purchased from an out-of-state seller. Consumers are reminded that use tax is due on purchases they make from out-of-state retailers online — even if the retailer does not charge California tax.

Click here to read the entire press release.

Earlier this year, the legislature passed a law requiring businesses to register with the Board of Equalization to pay taxes on out-of-state purchases. The law is aimed at companies that make large purchases, such as machinery or inventory.

So far, the state is relying on individuals to cough up payment voluntarily without having to register.

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O.C. family-owned businesses honored

November 23rd, 2009, 6:00 am by Jan Norman, small-business columnist

Five Orange County companies are recipients of the Family Owned Business Awards by the Orange County Business Journal and Cal State Fullerton Family Business Council.

Frieda's produce

Frieda's produce

The winners of the awards, now in the 10th year, are:

Mary Behrens and her father, Bill Harris, bought the Huntington Central Park Equestrian Center in 1986. It currently houses 420 horses, has 10 trainers and a riding school.

Frieda’s has been distributing specialty produce for 47 years. Over the years it has introduced 180 new items including kiwi. Frieda Caplan founded the company and is still chairman of the  board. Her eldest daughter, Karen, is president and CEO.

Igor Olenicoff started Olen Properties in the early 1970s and now employs 300. It has developed more than 100 commercial real estate projects. Daughter Natalia is  vice president of asset management.

Silver Star started as a jewelry and accessories line for Hollywood’s elite. The company is owned by Luke and Charis Burrett and their son Jake.

The Hilgenfeld family has been in the mortuary industry more than 80 years.  Family members have served on various Anaheim charitable organizations and the Hilgenfeld Foundation gives grants and scholarships to Cypress College Students.

Click here to read the Business Journal’s article about the awards.

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